WhoBe account and data deletion

Request deletion

In WhoBe, open Settings → Delete account and data to submit a request and track its review.

If you cannot sign in or do not have a WhoBe account, email support@howbetech.com to request deletion of your account or personal information. Include your request ID if you have one and describe the data concerned. We will verify your identity before processing. Do not send passwords or private access codes.

Requests are reviewed before deletion. Shared event/contact records, financial records, logs, backups and third-party copies may need separate review. Acceptance does not mean deletion is complete. Any required retention must be identified during review; no immediate erasure of every copy is promised.

Submitting a request does not cancel a subscription. You can manage subscriptions through the provider where you purchased them.

View our full Privacy Policy.

申请删除账号和个人数据

在 WhoBe 中打开“设置 → 删除账号和数据”,即可提交请求并查看审核进度。

无法登录或没有 WhoBe 账号时,请发送邮件至 support@howbetech.com 申请删除账号或个人信息。如有请求编号请附上,并说明涉及的数据。处理前会核实你的身份,请勿发送密码或私密访问码。

请求将在删除前审核。共享活动/联系人、财务记录、日志、备份和第三方副本可能需要单独审核。受理不代表删除完成;需要保留的内容须在审核中明确,不能承诺所有副本立即清除。

提交请求不会取消订阅。请通过购买订阅的平台管理订阅。

查看完整的 隐私政策。

Check a saved request / 查询已有请求

Use the private status access code saved in the app. It expires 30 days after submission. Do not share it. / 使用在应用中保存的私密状态访问码,提交后 30 天过期,请勿分享。